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About Us
At Grey Area, we specialize in professional Mystery Shopping and audits across Norfolk and the surrounding areas. Our mission is simple: to give businesses clear, honest insights into their customer experience and operational standards. Whether you’re looking to improve service quality, ensure compliance, or gain an unbiased view of your day-to-day operations, our discreet and reliable team delivers detailed feedback you can trust. With local expertise and a sharp eye for detail, Grey Area helps you uncover the hidden strengths and opportunities within your business.
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Our trusted mystery shopping services deliver confidential, detailed insights into customer experiences, staff performance, and overall store operations to help businesses improve and excel.
Our professional mystery dining services provide restaurants with confidential, detailed feedback on service, food, and atmosphere.
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Our expert brand audit services provide businesses with comprehensive, confidential insights into brand performance, customer perception, and market positioning.
Pricing
Our mystery shop and mystery dining services in Norwich start from £75 per standard visit. Please note that this price does not include the budget for any required purchases. Our services are available futher afield, although travelling costs do apply.
For our in-depth audit services, pricing is tailored to the unique scope and requirements of each project, ensuring you receive a service that is fully aligned with your objectives.
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